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We are strictly a trade-only distributor of custom installation products. If you wish to become an Invision customer please call our sales team on 01359 270280
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We supply to the UK and Northern Ireland, Republic of Ireland, Holland, Belgium and Luxembourg. The Invision Store is only currently available to UK customers.
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You can contact us on 01359 270280 or email sales@invisionuk.com between the hours of 09:00-17:30 Monday to Friday.
You can check stock availablility and pricing via our website whenever you like once you have registered with us.
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If you want to register for midwich.com you will need to follow these simple steps...
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If you can not remember your password to the Invision website you will need to go to here. On this page you will be asked for your username and account number, fill these in and click submit. You will then be sent a link to reset your password.
If you can not remember your username and account number along with your password you will need to call our Sales team on 01359 270280 who will be able to assist you.
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You can build a quote by adding items to your basket in the usual way. When all you items are in the basket, you can click on the 'Save as quote' button.
When the quote is saved you can then email it to your customer or convert the quote back to your basket so that you can buy it.
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You can use your credit limit online, however you will need to register to use your credit facility online, all orders will need to be placed via your Account Manager.
If you would like to order online using your credit facility, you will need to complete an Open Online form. Please click here to apply.
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Stock levels are refreshed every 7 minutes
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Our sales and credit teams are manned until 5.30pm, Monday to Friday.
We are able (subject to stock availability and credit status) to despatch the orders that you place with us up until this time for delivery on the next working day.
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Yes. In fact a high percentage of our deliveries go direct to our customers' clients.
Normally delivery will be made on the next working day following your order, but time permitting we can arrange same day, timed and Saturday deliveries.
Please ask you sales contact to quote you for specific delivery methods.
If you wish, delivery paperwork can be printed without mention of Invision. If you are interested in this service then just ask your sales contact when you are ordering.
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You can order online using credit/debit cards or a credit account if you have one, and have registered for online ordering.
You can pay off your credit account using cheque, debit or credit card or BACS.
Cheques may take 7 days to clear.
Some methods may be subject to a charge.
For full details please call our sales team on 01359 270280.
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You can either use our online credit application form or call our sales team on 01359 270280 and request a credit application form.
Subject to status we can often provide up to £5000 credit the same day.
For full details please call our credit team on 01359 270280.
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You can build a quote by adding items to your basket in the usual way. When all you items are in the basket, you can click on the 'Save as quote' button.
When the quote is saved you can then email it to your customer or convert the quote back to your basket so that you can buy it.
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Yes, credit facilities are available, subject to status.
Please click here to download an application form. Once completed, please send the signed form to sales@invisionuk.com
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Please contact our accounts team on 01359 270280. Please have your account details to hand and all relevant information.
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Once your trade account has been activated, orders can be placed and paid for via credit or debit card.
If you have a credit facility, an Open Online form needs to be completed. Please click here.
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Statements are sent out once a month on the 1st working day of each month either by email or via the post. If you would like an additional copy or would like an up to date statement, anyone in the Accounts team will be happy to send you a copy. Please call on 01359 270280
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Not to worry, anyone within the Sales or Accounts team will be pleased to send you a copy either by post or email. Please call the office on 01359 270280.
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Please speak to any of the sales team in the office or our accounts team on 01359 270280, they will all be happy to help.
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You can use your credit limit online, however you will need to register to use your credit facility online, all orders will need to be placed via your Account Manager.
If you would like to order online using your credit facility, you will need to complete an Open Online form. Please click here to apply.
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You can collect after three previous transactions if paying by credit or debit card. Please speak to the Sales Team on 01359 270280 to make arrangements to have your goods ready when you arrive.
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This will depend on the service you have requested at the point of order:
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Yes. In fact a high percentage of our deliveries go direct to our customers' clients.
Normally delivery will be made on the next working day following your order, but time permitting we can arrange same day, timed and Saturday deliveries.
Please ask you sales contact to quote you for specific delivery methods.
If you wish, delivery paperwork can be printed without mention of Invision. If you are interested in this service then just ask your sales contact when you are ordering.
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To obtain a proof of delivery, please call the Sales or Service and Support Team on 01359 270280.
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Refuse the delivery and contact our Service and Support team on 01359 270280.
If you accept delivery you must ensure you sign the Proof of Delivery (POD) as 'DAMAGED' . Please do not sign as 'unchecked' or any other such variation.
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Anyone in our Sales or Service and Support team will be happy to help, so please call 01359 270280.
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Our Service and Support team will be happy to help you, please call 01359 270280 or email support@invisionuk.com or log at ticket.
The team will try to resolve the issue over the phone or by remotely logging into your system. If they can't resolve the issue this way a return will be raised and a replacement unit will be sent out (terms and conditions apply).
