| Shipping, Returns & Warranty |
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ShippingOrders placed before 17:30 can be delivered next day, stock permitting.
Whilst we make every effort to calculate the shipping charges correctly, for larger items we will contact you to arrange the shipping charge.
Next day delivery for 1 plasma upto 43 inches £22.87, 2 plasmas £42.45.
Next day delivery for 1 plasma over 43 inches £63.83, 2 plasmas £63.83.
For higher volumes please contact us.
Returns & Warranty
Many of our manufacturers like to deal with their own faults including out-of-box failures, to ensure you get the fastest response according to the maker's own procedure please find the following contact details:
Chief: For DOA and warranty, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
DM Tech: For DOA and warranty, please contact DM Tech on 0871 918 2020, they will be happy to assist you.
All products come with a 12 month warranty.
Hitachi: For DOA and warranty, please contact Hitachi., they will be happy to deal with any queries you may have.
DOA/Missing parts - 01628 643030
Repairs (Service Care) - 0161 688 1972.
JVC: For DOA, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty please contact JVC Technical Advice on 0870 330 5000, they will be happy to deal with any warranty queries you may have.
LG: For DOA, please contact Invision Express on 01359 270280 who will be happy to assist you.
***Please Note*** - In line with LGs Returns Policy all LG Screens will be tested upon receipt at our warehouse. If no fault is found the screen may be returned to you, please ask for full Terms & Conditions.
For warranty, please contact LG Electronics on 0870 872 0791, they will be happy to deal with any warranty queries you may have.
Optoma: For DOA and warranty please contact Optoma on 01923 691 865 who will be happy to assist you.
Panasonic: For DOA, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty, please contact Panasonic Service Support, they will be happy to help you with any warranty queries you may have. Panasonic Customer Support 08705 357 357 (Consumer Products Only).
Philips: For DOA and warranty please contact Philips, they will be happy to deal with all your warranty queries direct. Customer/End User must call 0845 601 0354(Consumer Electronics).
Pioneer: For DOA and warranty please contact Pioneer Technical Assistance on 0870 600 1589 who will be happy to assist you.
Samsung: For DOA, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty Please contact Samsung on 0870 726 7864, they will be happy to help you with any warranty queries you may have.
Sharp - For DOA and warranty, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty, please call Sharpserv on 0870 787 4837, they will be happy to deal with any warranty queries you may have.
Sony: For DOA, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty please call Customer Information Centre on 08705 111999, they will be happy to help with any warranty queries you may have.
If you require spare parts you can call 0870 240 6354.
Toshiba: For DOA, please contact Invision Express on 01359 270280 who will be happy to deal with your enquiry.
For warranty please contact Toshiba, they will be happy to deal with any warranty queries you may have.
Vogel's: For DOA and warranty please call Vogel's on 01923 205 600 (Option 1), they will be happy to deal with any warranty queries you may have.
If you find you are not getting the desired level of help or require further assistance please contact Invision Express on 01359 270 280 or contact us at sales@invisionexpress.com.
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